Whether you run a small business start up with a lot of research data to process, or a larger corporation with tons of data that needs to be kept organised within your network, minimising downtime and optimising server performance are two goals that should always hold a high priority. Unfortunately, server and database maintenance and management are not practices that anyone can come along and do properly, as these tasks require specialised experience and skill sets.
Thus, the best course of action is to enlist the assistance of an experienced IT support provider that has proven their capabilities and offers robust, propriety solutions tailored to your network’s needs. In the following paragraphs, we’ll discuss some of the services and techniques your company can use to reduce the risk of data loss, downtime, and overall poor server performance.
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1. On-Site and Remote Support Services
Perhaps the most important aspect of keeping your servers, sites, and networks functioning well is to ensure that you always have access to remote and/or on-site support. If you run a local brick-and-mortar business that handles a lot of data, or if you store your servers on your own premises rather than at a hosting facility/datacentre, then on-site maintenance would be the ideal solution.
However, if you rent a web server through a hosting company and it is located offsite, a remote support service may be a better fit, although it is still possible to receive remote support for your servers even if they are located in an offsite datacentre. Regardless of whether you choose onsite or remote support, having some form of IT support on-call is the first step in preparing for any technical issues that could compromise your company’s webpages or databases.
2. Workstation Monitoring Service
Second, if your company has arranged a computer workstation (multiple computers set up for employees to use), it is absolutely imperative that you monitor the health and security of these machines at all times using a comprehensive workstation monitoring service. This will ensure that one of your computers doesn’t catch malware and spread it to the rest of the devices in your network.
A good workstation monitoring service will be able to alert you of underlying critical events or risk factors even before network users become aware of any problems. When setting up a workstation monitoring service it is always best to opt for a local company that can come out to your place of business and assist you with the installation and any periodic maintenance or servicing that may be necessary.
3. Pro-Active Server Maintenance and Updates
Finally, once you’ve set up your remote/onsite support and workstation monitoring services, it’s time to consider the ongoing maintenance and updates that your devices and servers will need to continue performing optimally. Again, choosing a local provider will ensure that onsite support will be available in situations where hardware issues cannot be resolved remotely. Fortunately, finding an IT support provider based in your area is as simple as running a web search for the name of your town next town the keyword “IT Support.” For example, if your business is based in Lichfield, you could try using the search term “IT Support Lichfield” to find a reputable provider.
Server maintenance and monitoring services may cost your business money, but they are definitely worth the price.